Since 2020, the event landscape has changed when it comes to event ticketing. Most major ticket brokers and concert venues have moved to a digital ticket system, thus eliminating the use of physical or paper tickets and lowering the risks that come with them. Digital tickets make the transaction quick, streamlines entry into events, and reduces the likelihood of counterfeit tickets. The digital ticketing system doesn’t come without its hiccups, though. Here’s what you can expect if you’ve won tickets to a concert from Mix 107.9:
Winners will receive an email from Mix 107.9 with a hyperlink to an electronic waiver form that the winner must sign and return to Mix 107.9 before the prize will be transferred to the winner.
The e-tickets will be transferred to the winner by Mix 107.9 or, in some cases, by a third party (for example, Ticketmaster, LiveNation, AXS, etc.) and the winner must check his or her email account for an email or cellular mobile number for a text message from the ticket provider in order to download the e-tickets.
Where e-tickets are a prize, as a condition of entering the contest, redeeming and using e-tickets requires the winner (i) to have a valid email address and an app-enabled mobile device capable of downloading and running a third-party mobile ticketing app (e.g., Ticketmaster, LiveNation, etc.); (ii) to install, or have already installed, such mobile ticketing app on their app-enabled mobile device; and (iii) to log into an existing user account or sign up for a free user account with the third-party operating such mobile ticketing app by completing a form with all required information, including, at a minimum, the winner’s first name, last name, valid email address and telephone number. E-tickets awarded as a prize in such contests cannot be redeemed or used by any means other than the designated third-party mobile ticketing app for the e-tickets.
Individuals who do not have a valid email address, access to an app-enabled mobile device and/or do not comply with these requirements will not be able to redeem or use e-tickets should they be selected and verified as a winner, will not receive a substitute prize, and should not enter contests where e-tickets are the prize.
Ticketmaster
- Learn how to accept and receive a transfer from Ticketmaster HERE
- All you need to know about digital ticket delivery HERE
- Download the Ticketmaster app HERE
AXS